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Housekeeping Job Description

Arrowhead Mountain Lodge is a ‘boutique resort” with a restaurant, hotel, and outdoor adventure company located in the southwest mountains of Colorado between Montrose and Gunnsion. We are open every day, year-round, and offer a welcoming team environment, opportunity for growth. Pay is competitive.

 

The ideal candidate will have open availability, be availability during the summer season, and be well equipped to perform the following tasks:

•          Provide excellent customer service

•          Greet customers and escort them upstairs to their hotel room

•          Be able to perform check-in tasks on the computer

•          Make suggestions for activities during customers' stay

•          Upsell when appropriate

•          Take Luggage upstairs when requested

•          Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

•          Ensure that all rooms are cared for and inspected according to standards

•          Protect equipment and make sure there are no inadequacies

•          Notify superiors on any damages, deficits, and disturbances

•          Deal with reasonable complaints/requests with professionalism and patience

•          Check stocking levels of all consumables and replace when appropriate

•          Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements

•          Proven experience as a cleaner or housekeeper

•          Ability to work with little supervision and maintain a high level of performance

•          Customer-oriented and friendly

•          Prioritization and time management skills

•          Working quickly without compromising quality

 

Employee Housing 

•          If needed, full-time Line Cooks will have their own room in a house with a total of 4-bedroom & 2 bathrooms, about a mile and a half from the place of work.

•          Employee housing is for employees only

•          Employees must ride a snowmobile or a vehicle with tracks to and from home and work during the winter months (approx. December – April).

•          If an employee does not have a snowmobile or other means for winter transportation, like a side-by-side with tracks, Arrowhead Mountain Lodge will provide the employee with a “company” snowmobile.

•          It is the employee’s responsibility to properly maintain the company snowmobile with gas, oil and to report any issues with the vehicle to their direct supervisor as-soon-as-possible.

 

How to Apply

If you are interested in joining our team and think you would be a good fit for this position, please send your resume to Relax@ArrowheadMountainLodge.com or Click Here to fill out our online application 

 

Please email us any inquires to Relax@ArrowheadMountainLodge.com or contact or HR Coordinator, Kay Fay at (970) 862-8206.

 

Before you apply, here is important info to know about us

We are…

• family owned and operated.  Jess Amie is the operating owner, and her husband Patrick Amie is an Army Veteran. 

• committed to serving our military and military veterans. We do so through the multiple veteran events we hold every year. We also like hiring them too.

• in a remote area with a small community of residents that range from 80 to 300+ people, depending on the season.

• more than a job, we are a lifestyle. As the motto goes “work hard, play hard.”

• most likely, different than any restaurant you have ever work at. We all chip in and help where help is needed.

• expanding our operations with an addition of a formal event and wedding program, and a property management program.

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